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"Since I started using Remote Accounting, my clients find me more accessible and my response time to their needs is almost immediate. Before Remote Accounting, we had to do a lot more scheduling was required to review and adjust any changes to the accounting data and that could take a week or more. Now any issues that come up are dealt with when I am not on site and could not be on site for maybe a week or more. My monthly visits are not about corrections but about decisions since the corrections were handled in the exchange of data via Remote Accounting. In addition, I have added clients from an area more than 120 miles away from my office where I originally started my business. The back up feature has proved to be a life saver in more than one instance for my clients. One had their accounting data on a laptop and their office was broken into 3 times with the laptop stolen. Each time, we restored their data from a backup with Remote Accounting and got them up and running in no time. Using Remote Accounting has also made it easier for my clients and myself when their IT needs changed internally. We were able to continue regular reviews with data transfer without any loss of time or information. The support team at Remote Accounting must be there 24/7. I have placed a support ticket at 10PM or later and received an immediate call with assistance. They are unsurpassed in customer service. The need to access data has given us many choices. I have tried other options and found them to have one or all of these faults: unreliable on a regular basis; he other computer was out of service; data not on line; coordination of both computers was restrictive; the cost was more expensive per client; no backups were created; and off site storage was another cost at $100 or so more per month. Remote Accounting is the way to go whether you are servicing accounts down the block or in another state. There are no boundaries." From: V. Marcine Johnson Accounting and Tax Advisory Services Inc. Marietta, GA |
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) www.leepenncpa.com |
"Remote accounting has made us much more efficient with our QuickBooks clients. No more waiting for a disk or other back up to arrive via the mail or trying to transfer large files via email. Our clients love the service as much as we do. It also has helped in our marketing as potential clients see as a valuble service." From: R. Lee Pennington CPA, PC Snellville, GA |
) www.BrownNelms.com |
"The RAS service helps Brown, Nelms & Co. in building stronger relationships with our clients by providing services that allow us to respond quickly and more efficiently to their needs." From: Ted W. Brown Brown, Nelms & Co., P.C. Fayetteville, GA |
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"Your service has helped us keep travel to a minimum." From: Becky Brown, CPA North Georgia Accounting Consultants, Inc. Canton, GA |
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"The Remote Accounting tool has been an invaluable time saver for our clients and our firm by eliminating the time necessary to trade back and forth backup copies of client data. In addition, we have been able to increase our billings, by being able to review our client records on a consistent basis, while efficiently providing our clients with accurate and timely financial information." From: David A. Baker, CPA Lazard Dana LLP Savannah, GA |
| Idaho | |
) www.neelcpa.com |
"We have had phenomenal service from RAS. They take good care of our clients. Their tech support is friendly AND knowledgeable. The transfer process has saved literally hours of on the phone discussion and training. Don't know how we got along without them." From: Janet Neel, CPA, CVA Neel & Associates, Chtd. Twin Falls, ID |
| Illinois | |
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"I have used RAS' services for years. It has saved me a lot of time and trouble. RAS' support services are the best of any industry, anywhere." From: Jan van Leijenhorst, Certified QuickBooksPro Advisor Accounting Software Solutions, Inc. Evanston, IL |
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| Indiana | |
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"We have used Remote Accounting for years our clients love it and so do we! It helps us to attract and keep clients." From: Tim Garrison The Controllership Group Westfield, IN |
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"I am extremely pleased due to a great increase in our productivity, the flexibility of the system, the ability to do ‘on the fly’ corrections over the internet while our clients watch, and no more need to swap disks. This service gives us a greater appearance of professionalism and allows us to give a unique product that is technologically superior than our competitors." From: Thomas L. Jeffers, CPA Hoosier Tax Accountant, Inc. Terre Haute, IN |
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| Kentucky | |
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"RAS has allowed our clients to feel much more at ease when they have problems. The Netviewer product is simply loved by clients out of state and out of the immediate area of our Firm. They can be shown "how to"
on a first hand basis and not have to work through adjustments without the added support of someone "being right there with them." From: A.J.Wissing,PSC Louisville, KY |
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